Anne Chappaz is Chief of Institutions and Ecosystems for the International Trade Centre (ITC) in Geneva. Her team of experts deliver trade and investment impact for good, by helping business support organisations improve performance, and better serve investors and SMEs. Within the section, under ITCs Youth and Trade programme, her team also delivers solutions for youth entrepreneurship and employability including via an online Ye! Community serving over 20,000 young men and women. Previously, during her 14 years of experience in New Zealand Trade and Enterprise (NZTE), as well as 9 years in shipping and export manufacturing, Anne Chappaz has helped hundreds of companies to meet the challenges of internationalization. Her roles with NZTE included sector leadership, grant programmes, account management and senior trade, investment and diplomatic roles in North America, Europe and the Middle East. She holds master’s degrees from the Universities of Auckland and Bordeaux, and has been further trained in corporate strategy, change leadership, Balanced Scorecards, project and programme management, Design Thinking, Lean Manufacturing, general management and executive coaching. She has New Zealand and French citizenship.